Every shirt is printed just for you, so we can’t take returns for change of mind. But if something’s wrong, we’ll make it right.
Misprints, damage or wrong item: free replacement
If your shirt arrives misprinted, damaged or isn’t what you ordered, email [email protected] within 30 days of delivery with your order number and a photo. We’ll send a replacement at no cost. No need to send the original back.
Wrong size: one free exchange
Ordered the wrong size? Your first size exchange is free. Email us within 30 days of delivery with your order number and the size you need, and we’ll print and ship the new size. Check our Size Guide before ordering to get it right the first time.
What we can’t accept
- Returns for change of mind
- Shirts that have been washed incorrectly or worn heavily
- Claims made more than 30 days after delivery
Cancellations
Need to cancel? Email us within 12 hours of placing your order. Once printing starts, we can’t cancel it.
Refunds
If we can’t replace an item, we’ll refund it to your original payment method. Refunds usually show up within 5 to 10 business days, depending on your bank.
Orders outside the US
Customers in Canada, the UK, Australia and New Zealand get the same free misprint replacement and free first size exchange, with no return shipping needed. Original shipping charges are refunded if we can’t replace a faulty item.
United Kingdom: you can also cancel your order for any reason within 14 days of delivery. Email us first, then send the unworn shirt back within 14 days. Return postage is paid by you, and we refund the item price and standard shipping within 14 days of receiving it.
Australia and New Zealand: our products come with guarantees that can’t be excluded under the Australian Consumer Law and the New Zealand Consumer Guarantees Act. Nothing in this policy limits those rights.